Priority Services Register: Keeping Your Energy Running When You Need It Most

What is the PSR?

Having access to gas and electricity is fundamental to living comfortably, regardless of age. Knowing you can stay warm, have light, or cook in an emergency is essential to providing you and your elderly parents with peace of mind. The Priority Services Register (PSR) is available for those needing additional support and services. If you or your loved ones are on the Priority Services Register, you will receive priority support in the event of a power cut. While no one likes to think an emergency will happen, the Priority Services Register will ensure you are well prepared while things get back on track.

Priority Services Register Eligibility

Registering yourself or an elderly parent for the Priority Services Register will ensure priority assistance if a power cut happens. The PSR can provide advanced information on scheduled power outages, extra aid during emergencies, and help you find alternative energy sources during power outages. By enrolling in the PSR, you can ensure that you or your loved ones remain safe and comfortable in the event of a power cut. The eligibility criteria for the Priority Services Register may vary depending on the energy network, although you may need to meet one of the following:

• • You are of pensionable age

• • You have a disability or long-term illnesses

• • You have a chronic disease or mental health condition

• • You rely on medical equipment powered by electricity

• • You have young children under the age of five

• • You are deaf or hard of hearing

• • You are blind or partially sighted

• • You have communication or language difficulties.

Why Carents Should Consider the PSR

a Carent supporting an ageing parent, you should consider registering your loved one for the Priority Services Register. By registering for the PSR, you can help guarantee that you and your loved ones receive the support needed to be comfortable at home. It may also be worth checking whether you are also eligible for the PSR, as the free service can be beneficial to everyone. If a power cut were to happen, the PSR can provide:

• • Priority help

• • Alternative heating and cooking facilities

• • Access to guidance and support services.

Energy networks Cadent and Northern Gas Network support the Priority Services Register by providing numerous support services to ensure you and your loved ones stay comfortable at home. Both Cadent and Northern Gas Network provide priority assistance during power outages, access to alternate heating and cooking services during a gas outage, and additional support services. Every energy network provides different levels of support, so make sure you know what services your network has.

How to Apply for the Priority Services Register

To register for the Priority Services Register, you or your loved one can do so online. When registering, you will need to provide specific information that will help the energy network understand your situation. If you or someone you care for wants to sign up for the Priority Services Register, you must check whether you meet the criteria. Some of the requirements are highlighted above; however, it is essential to check with your specific energy network. If you need help registering, contact one of your energy providers today. They are happy to support you through the process. You can find your energy network here findmygdn.co.uk.

By registering, you can help ensure that you or your elderly loved one is prepared if a power cut happens. Don’t hesitate to contact your energy provider for more information and registration assistance. The Priority Services Register offers several other services that may help you or your elderly parent.

Useful Sources

It is important to remember that there are support systems and useful information available to you, whether you are a Carent or seeking advice for yourself. Additional resources can be found on local government websites, community organisations, and accredited healthcare providers.

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